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Patient Bill of Rights

It is important that you are aware of and understand your rights and responsibilities as a patient at our hospital. If you have any questions, please ask a member of your healthcare team. We are here to help.

CalvertHealth Medical Center respects the rights of patients, recognizes that each patient is an individual with unique healthcare needs and, because of the importance of respecting each patient's personal dignity, provides considerate, respectful care focused on the patient's individual needs.

CalvertHealth Medical Center affirms the patient's right to make informed decisions regarding his or her care, including the decision to refuse or discontinue treatment, to the extent permitted by law.

CalvertHealth Medical Center assists the patient in the exercise of rights and informs the patient of any responsibilities incumbent on him or her in the exercise of those rights.

You have the right to:

  • Have available and medically indicated care without any discrimination whatsoever.
  • Considerate and respectful care.
  • Privacy and confidentiality regarding personal or medical details of your condition or treatment and the right to access those records within a reasonable time.
  • Freedom from restraints unless clinically indicated.
  • Information regarding pain management options and to have your pain managed appropriately.
  • Personal safety within the hospital including freedom from all forms of abuse or harassment.
  • Know the name of the physician in charge of your case, and all others providing your care.
  • Complete information in words you can understand about your condition, treatment and outlook for recovery.
  • Verbal and written communication and the right to opt out of the hospital and/or clergy directory.
  • Participate in the development of your plan of care and to make decisions regarding the proposed care. You may also designate an alternative decision-maker for yourself.
  • Have a family member, friend or other individual to be present for emotional support during the course of stay. Note: The hospital allows for the presence of a support individual of the patient’s choice, unless the individual’s presence infringes on others’ rights, safety or is medically or therapeutically contraindicated.
  • Receive from your physician, in words you can understand, all information necessary to give informed consent before receiving any major treatment or procedure.
  • Transfer to another facility when medically necessary or requested, once the risks and benefits have been explained.
  • Be advised if the hospital plans to engage in experimental care or research which would affect you, and to refuse to participate in such programs.
  • Knowledge of hospital regulations including how to register a complaint.
  • Request and receive an itemized, detailed explanation of your bill for services rendered.
  • Information about continuing care which may be needed after you leave the hospital.
You are responsible for:

  • Providing accurate and complete information about your past and present health.
  • Following the treatment advised by your caregivers and for asking questions about any instruction you do not understand.
  • Reporting unexpected or sudden changes in your condition.
  • The consequences of refusing treatment or not following medical instructions.
  • Being considerate of the rights of other patients and hospital personnel, and respectful of the property of others and the hospital.
  • Assuring that the financial obligations of your health care are fulfilled as promptly as possible.


As a health care provider, CalvertHealth Medical Center is strongly committed to protect the privacy of patients. We understand that your health information is highly personal and we are committed to safeguarding your privacy. It is important for you to know how we handle your health information. We are required by law to maintain the privacy of patient health information and to provide patients with a notice of it's legal duties and privacy practices regarding protected health information.

Please read the Notice of Privacy Practices thoroughly. It describes how we may use and disclose your protected health information for:

  • Treatment
  • Health care operations
  • Other uses and disclosures of such information that the law allows
  • Payment
  • Your Health Information Rights
  • Complaints
  • Changes to this Notice of Privacy Practices
For more information, go to http://www.hhs.gov/ocr/hipaa.

Non-Discrimination Policy