Visitors & Families

Visitors & Families

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Visitors



Temporary Visitor Policies and Guidance During COVID-19

At CalvertHealth, we understand the important tole that loves ones can provide in supporting our care team. As we navigate each phase of the pandemic, we continue to update our guidance taking into consideration the health and safety of our employees, as well as our patients and guests.

Beginning Monday, July 19, 2021, CalvertHealth will update its visitation guidance based on current guidelines and safety protocols in response to the coronavirus pandemic.


GENERAL GUIDANCE:
Patients will be allowed two (2) visitors per day after they have been screened for COVID. Both visitors may visit at the same time, but no additional visitors will be allowed that day. Visiting hours are from 9 a.m. to 9 p.m.

Patients with COVID-19 or suspected of COVID-19 will not be allowed to have visitors unless the patient meets ADA requirements for a Support Person. Support Persons must wear the appropriate Personal Protective Equipment (PPE) and follow all directions of the hospital care team. PPE includes gown, gloves, surgical mask and eye protection. 

Patients with disabilities may designate up to two (2) support persons. A Support Person is defined as a family member, personal care assistant, similar disability provider, or other individual knowledgeable about the management of care of the patient who is authorized to assist the patient in making decisions. Click the following links for more information on the Maryland Department of Health Notices Access to Support Persons for Patients with Disabilities in Healthcare Settings and Support Persons for Individuals with Disabilities. Recognizing that the exchange of information is an essential element of quality patient-and family-centered care, CalvertHealth provides free language services to people whose primary language is not English.

Approved support persons or visitors, for any patient, should meet the following criteria:

  1. Must be over the age of 18
  2. Healthy without symptoms
  3. Wear wrist band after medical screening upon entry
  4. Use proper infection control practices including masking (vented face masks are not permitted), hand sanitizing and social distancing
  5. Follow the directions of staff and abide by the hospital’s visitor policy rules.
  6. Visitors are able to visit the Gift Shop, Coffee Bar and The Calvert Café.
  7. Support Persons may purchase food while in the patient room from the cafeteria. Menus are available in patient rooms.
  8. For end-of-life care, clinically safe exceptions may be made.


CalvertHealth Medical Center will continue to restrict entrances:

Main Entrance: 6 a.m.-5 p.m., M-F (exiting is permitted after 5 p.m., entry is not permissible between 5 p.m. and 6 a.m.)
Emergency Room: 24/7 Access


SPECIFIC GUIDANCE:
Hospital Visitation: 9 a.m.-9 p.m.
  • Patients who have been admitted to the hospital are allowed two (2) visitors per day in their room. Exceptions may be made for patients receiving end-of-life care and minors.
  • Remain in the patient room at all times except to use the public restroom or for a brief visit to Gift Shop, Coffee Bar or The Calvert Cafe.
  • Support Persons may purchase food while in the patient room from the cafeteria. Menus are available in patient rooms.
Emergency Room: 24 Hour Access
  • Emergency Room patients are allowed one (1) visitor at a time. Pediatric patients are allowed to have (2) parent/guardians at one time.
  • COVID-positive patients or those suspected of having COVID will not be permitted visitation. Patients meeting ADA requirements may have a support person accompany them throughout all care settings. 
  • Should a patient to the Emergency Room be admitted to the hospital, the visitor will be allowed to accompany the patient to their hospital room, unless it outside of the visitation hours (9 a.m.-9 p.m.). Only support persons of disabled patients will be allowed to stay with the patient outside of visitation hours if admitted to the facility.
  • Patients requiring a psychiatric evaluation in the Emergency Department may be permitted visitation after the completion of the evaluation.
  • Limit personal belongings brought into the hospital. COVID-positive patients or those suspected of COVID are prohibited from bringing any personal items into the facility.
Family Birth Center: Antepartum, Labor & Delivery and Postpartum
  • One (1) approved visitor for expectant mothers for the duration of their stay. No additional visitors are permitted and visitors may not switch out. No visitors under the age of 18. 
  • No restriction on hours.
  • For the health and safety of minors, no visitors under the age of 18.
  • Visitors and Support Persons may visit The Calvert Cafe, Coffee Bar or Gift Shop. Food can also be purchased from the Cafeteria for delivery to the patient room. Menus can be found in the patient room.
  • Visitors may accompany the expectant mothers for outpatient services performed at the Family Birth Center, such as a non-stress test (NST).
Behavioral Health Unit:
  • One parent or guardian allowed for adolescents only (no switching out) - 6:30 p.m.-7:30 p.m. M-F and 2-3:30 p.m. Saturday and Sunday.
  • No visitors for adult patients at this time.
Pediatrics:
  • Approved parents/guardians may visit, two (2) at the bedside at a time.
  • Parents/ guardians are permitted to bring in outside food provided it is not shared with the patient. Parents or Guardians may also briefly visit the Gift Shop, Coffee Bar or The Calvert Cafe.
  • No sibling visitation.
Surgery Center:
  • One visitor/guardian may accompany patient for registration and preoperative process.
  • Once the patient is taken back for surgery, the visitor can remain in the waiting area or visit The Calvert Cafe, Coffee Shop or Gift Shop. 
Outpatient Departments:
  • One visitor/guardian to assist patient to their appointment is allowed.

Visitor restrictions are subject to change. CalvertHealth acknowledges that this policy may cause some inconvenience for many patients and their family members; however, patient safety and the overall health of the community is the health system’s top priority.

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